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Privacy Policy

Last updated: March 1, 2026

1. Introduction

Revenue Synergy ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, use our services, or otherwise interact with us.

2. Information We Collect

Personal Information: When you fill out forms, request a consultation, or contact us, we may collect your name, email address, phone number, practice name, job title, and provider type.

Protected Health Information (PHI): In the course of providing revenue cycle management services, we may access, process, or store PHI as a Business Associate under HIPAA. All PHI is handled in strict accordance with our Business Associate Agreement (BAA) and HIPAA regulations.

Usage Data: We automatically collect certain information when you visit our website, including IP address, browser type, pages visited, time spent, and referring URLs.

Cookies: We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

3. How We Use Your Information

  • To provide and maintain our RCM services
  • To respond to your inquiries and consultation requests
  • To send you relevant information about our services (with your consent)
  • To improve our website and service offerings
  • To comply with legal obligations and HIPAA requirements
  • To detect, prevent, and address technical issues or security threats

4. HIPAA Compliance

Revenue Synergy operates as a Business Associate under HIPAA. We maintain administrative, technical, and physical safeguards to protect the confidentiality, integrity, and availability of all PHI we handle. We execute Business Associate Agreements with all covered entity clients and require the same of our subcontractors.

5. Data Security

We implement industry-standard security measures including 256-bit AES encryption for data at rest and in transit, role-based access controls, multi-factor authentication, continuous monitoring, and regular security assessments. Our information security management system is certified under ISO 27001.

6. Data Sharing & Disclosure

We do not sell your personal information. We may share information with trusted third parties who assist us in operating our website and conducting our business, subject to confidentiality obligations. We may disclose information when required by law, regulation, or legal process.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, or as required by applicable law. PHI is retained in accordance with HIPAA requirements and our BAA terms.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. If you are a California resident, you may have additional rights under the CCPA. If applicable, GDPR rights including data portability and the right to object to processing are also honored.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Revenue Synergy
Email: privacy@revenuesynergy.com
Phone: (716) 301-2036