After the 2024 industry breach, providers have rightly become more selective about who handles their revenue cycle. Revenue Synergy delivers full-service RCM (not just clearinghouse), HITRUST-certified and ISO 27001-certified, with a structured 30-day migration plan, transparent data portability, and a 90-day KPI exit guarantee.
The 2024 breach exposed how much of healthcare's revenue cycle flows through a single point of failure. Providers are rebalancing toward partners with strong independent security, full-service delivery, clearer data governance, and lower concentration risk.
HITRUST r2 and ISO 27001 certifications backed by annual third-party penetration testing, end-to-end AES-256 encryption at rest and TLS 1.3 in transit, SSO with enforced MFA, and role-based access control across every system.
Documented BCDR program with geographically diverse delivery across Plano, TX and Noida, India, redundant clearinghouse connections, and tested failover procedures so a single incident cannot halt your cash flow.
Your data is yours. Contracts explicitly guarantee export of all patient records, AR work history, claim files, denial logs, and reporting data in standard formats within 30 days of termination, no hostage situations.
We maintain primary and secondary clearinghouse connections so a single vendor outage does not block claim submission. Automatic failover keeps your claims flowing even when one upstream provider experiences issues.
Every client is provisioned in an isolated logical tenant with dedicated access controls and audit logs. There is no shared dataset that could expose your patients if another client is compromised.
Formal incident response playbooks with contractual notification SLAs, you know within hours, not weeks. Annual tabletop exercises with the executive team and documented root cause analyses for any security event.
A structured, low-risk transition that protects cash flow through parallel-run cutover. Most practices are fully live within 30 days with zero revenue interruption.
Executive kickoff, full inventory of in-flight claims, AR aging snapshot, clearinghouse enrollment audit, PM/EHR access provisioning, payer contract review, and BAA execution. We map every integration point before touching production.
Enrollment with Revenue Synergy's primary and secondary clearinghouses, EDI agreements with top payers, ERA re-routing, EFT setup validation, and smoke tests on a sample of claims across your major payers.
Live claim submission through the new environment while your legacy queue is worked in parallel. Daily reconciliation, denial review, and payment posting validation. Any process gap is caught before cutover.
Full cutover to Revenue Synergy, legacy AR handoff with worked-to-completion plan, baseline KPI reporting established, and 90-day KPI commitments activated. Your dedicated pod is fully operational.
Revenue Synergy is a privately held, focused RCM partner with a single line of business, we do not sell payer analytics, network services, or pharmacy data. That focus means your revenue cycle is our only priority, not a line item in a portfolio.
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